The office's crisis preparedness means that the counters and the filing office know how to react to an aggressive visitor. Employees will practice calling for support and safely leaving an exposed location. Management will verify the building's warning, evacuation and reporting to the police.
Scenario for a public institution
Personnel response, escape routes, crisis communication and debriefing.
We work with building operations, counters, corridors and meeting rooms. Employees will practice how to respond to an aggressive visitor and a more serious threat.
Briefing
The introductory part will unify the procedure of first contact workers and management.
The role of the team
The scenario differentiates the responsibilities of counters, security and managers.
Office building
Preparation includes entrances, corridors, meeting rooms and escape routes.
First contact workers know when to call a colleague, security or the police.
Managers will be given a clear procedure on how to manage the incident.
When preparing the scenario, we assess entrances, passage routes and options for locking parts of the building.
Do you want to unify the procedure of counters, security and management?
Prepare an office scenario
Program of the day
We will compile the program according to agendas, the layout of the client zone, the presence of security and the operation of field workers.
AK/I-48/2025
accreditation MV ČR
Soft targets
training area
CR
schools and institutions
URN · SOG
police and military experience of lecturers
Accreditation MV ČR: AK/I-48/2025, protection of soft targets
Case study: Vracov City Hall
We have prepared a practical exercise for the city office. Employees practiced how to respond to an incident in the building, how to speak to the public and how to proceed safely.
We will divide the scope of the program according to roles and workplaces. The proposal includes goals, a timeline, and deliverables that can be presented to both management and purchasing.
We will prepare a factual description of the service, the number of groups, required outputs and variants according to the size of the institution.
We will divide the larger office into groups. Client traffic can continue and the practical part will take place in pre-agreed zones.
Approximate prices, excluding VAT.
CZK 49,000
CZK 1,667 per person at full capacity
The most popular79,000 CZK
CZK 1,590 per person at full capacity
139,000 CZK
CZK 1,390 per person at full capacity
"Thanks to this training, we have gained specific skills and procedures that strengthen the readiness of our team and increase the safety of the school."
Director
Primary school Šumavské Hoštice
"It took us a long time to choose an agency that would suit us. We can warmly recommend the training. We are stronger as a team."
Director
Fraternal school
"The seminar combined theory with practical training, interested even the most demanding students, and the result was a number of enthusiastic reactions."
Seminar participant
Academy of Sciences of the Czech Republic
"I can confidently recommend Lumír Němec to any organization looking for comprehensive soft target threat analysis."
Management representative
Czech Radio
"The training was intensive and practical. We finally know how to react when something happens."
Training participant
Fraternal school
"Very professional approach. The instructors have vast experience and can convey it clearly."
Leader
Home for the elderly in Ostrava
"After the training, our team feels much more confident. We know what to do when a crisis situation arises."
Director
Elementary and Kindergarten Hradec
"We didn't expect the training to be so intense. The simulation with extras was incredibly realistic."
Leader
Asylum house Brno
"Until now, we have dealt with security only on paper. Now we have concrete procedures that work."
Teacher
Elementary school Pilsen
"I appreciate the individual approach to the specifics of our facility. The training was tailor-made."
Leader
Nursing home Prague
"Practical exercises directly at our school were the most valuable. Theory is important, but practice is irreplaceable."
Teacher
Gymnasium Olomouc
"I recommend it to all colleagues in social services. Investing in safety pays off."
Leader
Center for social services
Send the type of office, the number of workplaces for the public and the situation you want to practice. We will return the program design and price.
