Course · Mental health

Mental health

Crisis preparedness also applies to the psyche. Your people can handle the pressure as long as they can handle it. We will teach the team to recognize a crisis in themselves and in others, to react correctly and to know when to hand over the situation to experts.

A lecture hall during a mental health program

What you will learn

Mental resilience under pressure

Mental resilience under pressure

How the body and mind react to stress and overload. What of it can be influenced by habit and what requires a change in operation.

Warning signs

Warning signs

How to recognize a colleague, student or client in crisis before the situation escalates. What to ask and what to notice.

Psychological first aid

Psychological first aid

What to say and what not to say to a person in an acute crisis. A simple procedure that even a non-medical person can handle.

Mental hygiene of the team

Mental hygiene of the team

Habits that make the first line last long: regimen, debriefing after challenging situations and working with overload.

When to hand over to the experts

When to hand over to the experts

The limits of lay help. When does the role of the school or employer end and how to hand over the situation to professional care.

Course participants during a joint conversation with the instructor in the classroom

Model situations

Practicing interviews on real-world scenarios: an exasperated parent, a colleague after an incident, a student who withdraws into isolation.

Who the mental health program will help

Participants in the mental health program rehearse the interview in the classroom Crisis without pathos

Practical impact

The team must know when a person needs an interview and when they need professional help.

We build the program for teams that bear the pressure every day: schools, social services, healthcare, reception and HR. It is not a motivational lecture, but about psychological first aid and timely handover to experts.

  1. 01

    School management and teachers

    They recognize a student or colleague in crisis before the situation escalates into conflict or long absences.

  2. 02

    Social workers and outreach services

    They get a procedure for talking to a person under pressure and a clear boundary when to call for professional help.

  3. 03

    Medical facilities and reception

    The first line learns to keep calm, structure and a safe distance even with upset clients or families.

  4. 04

    HR and team leaders

    He knows how to open a debrief after an incident, not overlook the overload and set up support without unnecessary drama.

Practice in peace, close up

Footage from the course: briefing, group interview, model situations and analysis.

Instructor GBH Academy gives a presentation to a group of participants in a training room
Instruction in the classroom
The instructor instructs the group before starting the exercise
Lecturer's briefing
A team of participants collaborates on assignments during training
Working in a group
After-action review with the group
Analysis of the situation
Final debriefing and feedback after practice
Joint debrief
Focused participant during training
Course participant

What next

We will prepare a mental health program for your team

Tell us who the program is for, what field you work in, and when you would like it. We will send a program proposal and calculation.

Mental health for your institution

Send us a brief inquiry. We will adapt the program for a school, social service, medical facility or company.